"Strengthening the Lines of Communication" is the title of my Presidents Message in the July issue of Golf Course Management. It begins with:
The value and benefits of effective communications are something that I have championed throughout my career in golf course management. I'm fond of saying, "You can never over-communicate, but you can certainly under-communicate," and that expectation is something that I've instilled in my staff at Olde Florida Golf Club, and its advice I've given others in the industry when asked about how best to communicate with golfers.
The message continues with a recount of an incident that occurred early in my days at Olde Florida that helped shape my current beliefs on the importance of communications for golf course superintendents.
The remainder of the message can be found here: "Strengthening the Lines of Communication."
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